Exhibitor/Sponsor Cancellation Policy:

All requests for cancellation should be sent to: [email protected]

Receipt of cancellation request must be verified by INCM before it can be processed.  If you do not receive a response within 3 business days, please call 855.933.6466 ext 702

Cancellation Policy Details:

  • A written notice requesting participation cancellation must be received by the Organizer (INCM) before October 1st 2020 in order for the Exhibitor to receive a refund less $200 (admin fee of $200)
  • If a written notice requesting participation cancellation is received by Organizer (INCM) after October 1st, 2020 but prior to November 15th the exhibitor shall pay a cancellation fee equal to 50% of total Sponsor/Exhibitor package fee.
  • If written notice requesting participation cancellation is received by Organizer (INCM) on or after November 15th, 2020 but prior to December 1st, 2020 the Exhibitor shall pay a cancellation fee equal to 75% of the total Sponsor/Exhibitor package fee.
  • If written notice requesting participation cancellation is received by Organizer (INCM) on or after December 1st, 2020 the Exhibitor shall pay a cancellation fee equal to 100% of the total Sponsor/Exhibitor package fee.
  • Additional items (items not included in the sponsor package) will receive a refund of 75% until the deadline date specified for that item. No refunds will be given after the item-specific deadline date. Overview of Deadlines
  • Cancelled exhibitors are prohibited from participating in CPC unless additional terms and conditions are outlined with INCM Staff.

In the event that INCM cancels CPC: 

  • Exhibitor/Sponsor agrees to participate in either a live option via webinar or online event, or a digital alternative experience. INCM and Exhibitor/Sponsor will agree to the level of Exhibitor/Sponsor’s involvement in that experience at the time of cancellation and is based on the level of Exhibitor/Sponsor’s commitment to CPC. INCM will determine the amount of refund to the Exhibitor/Sponsor also based on the level of commitment to CPC.

Terms and Conditions- INCM: 

  • reserves the right to accept or reject any Organization’s application. 
  • reserves the right to remove any Exhibitor/Sponsor who fails to abide by the above terms and conditions, or fails to honor INCM’s Mission, Vision, Values and Audience Disclaimer. 

(Note: Additional terms and conditions may be specified within your Agreement. Check Agreement for details if applicable.)